Warranty Information

PROXA is committed to provide you with a superior consumer experience.

All products have been made by the finest components and materials, and been tested in a thorough quality control procedures.

PROXA adhere to rigorous manufacturing standards that is above the industry.

Therefore, we guarantee that all PROXA products in your hand and on the market surpass your expectations, and our warranty gives the extra protection for consumer rights and

the best experience as we care.


If the product fails under normal usage, please contact our authorized reseller on how to return the defective product for inspection.

Please be sure have your proof of purchase enclosed when requesting our warranty service, we cannot process any return or refund request without proof of purchase.


If you are requesting for a global warranty outside of the original country of purchase, the original proof of purchase must also be provided.

Then you will have limited warranty service according to the country that you are in.

If we find the defective product cannot be repaired after inspection, then we will replace the defective product with a brand-new product.

If we could not replace with the same type of product, we would offer a replacement of similar type or value.


PROXA’s authorized reseller warranty only covers manufacturing defects, it does not cover any incidental or consequential damages caused by improper installation or using the product.

PROXA International Limited reserves all right of final explanation.


This warranty gives you specific legal rights.

You may also have other rights depending on where you live.


Except as provided above, to the fullest extent permitted by law, PROXA makes no warranty of any kind, either expressed or implied.


Extended Warranty